FAQs

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

You may request a return starting from the day you receive your item. Please review our Return & Exchange Policy for full details.

To be eligible, your item must be:

  • Unused and unworn
  • In its original packaging
  • With all tags attached
  • In the same condition you received it
  • Accompanied by proof of purchase

To initiate a return, simply email us at vox.vax.786@gmail.com.

Once your request is reviewed, we’ll provide feedback to you and read our return and exchange policy.

Yes. The following items are non-returnable:

  • Perishable damaged product and unseal.
  • Custom or personalized products
Unable to find satisfactory answers ? Contact Support