If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
You may request a return starting from the day you receive your item. Please review our Return & Exchange Policy for full details.
To be eligible, your item must be:
- Unused and unworn
- In its original packaging
- With all tags attached
- In the same condition you received it
- Accompanied by proof of purchase
To initiate a return, simply email us at
vox.vax.786@gmail.com.
Once your request is reviewed, we’ll provide feedback to you and read our return and exchange policy.
Yes. The following items are non-returnable:
- Perishable damaged product and unseal.
- Custom or personalized products

